This privacy policy sets out how Hydrogen UK (“we” and/or “us”) collect, use and protect any information that you submit when using this website.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy.
For the avoidance of doubt, Hydrogen UK includes the following organisations:
We keep this privacy policy under regular review to make sure it is up to date and accurate.
We may change it at any time and will inform you if any important changes take place.
This policy is effective from 1st October 2021
When you submit a contact form or visit our website, we may collect the following personal information about you
We will not process any special categories of personal data.
We will use this information for the following reasons:
We will only use your personal data when the law allows us to. In particular, we will:
We will not use your personal data in any automated decision making (making a decision solely by automated means without any human involvement) or profiling (automated processing of personal data to evaluate certain conditions about an individual).
Cookies are small files saved to your device that track, save and store information about your interactions and usage of our website. Cookies allow us to store your preferences to correctly present content, options or functions throughout your browsing session. They also enable us to see information like how many people use our website and what pages they tend to visit.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. If you would like more information about cookies, including how to prevent them, please visit www.aboutcookies.org, or www.allaboutcookies.org.
Within our website we utilise the following cookies:
Session hash (PHPSESSID)
Used to authenticate users on the website
Expires at the end of the session
Google Analytics (_ga)
Used to understand how users navigate through our website, the service is provided by Google
Expires in two years
Google Analytics (_gat)
Used to understand how users navigate through our website, the service is provided by Google
Expires in ten minutes
wp-settings-1, wp-settings-time-1
These cookies are required by our website software and store no personal information
Expires in one year
cookieconsent_dismissed
Used to check if you have accepted that our site uses cookies and prevents the cookie notification form reappearing if it was accepted
Expires in one year
We then use the information gathered to compile reports to improve the functionality and user experience of our website. All information collected is anonymous.
We will only share your personal information with the following sets of organisations:
We require our third-party service providers to take appropriate security measures to protect your personal information in line with our policies. We also take steps to ensure that any third-party service providers we use are contractually required to take appropriate measures to ensure compliance with the UK Data Protection Act 2018 and UK GDPR.
We will not transfer the personal information we collect about you to the service providers located outside the UK, unless we ensure that your personal information receives an adequate level of protection. We will take steps to ensure your privacy rights are protected and your personal information is treated in a way that is consistent with and which respects the UK Data Protection Act 2018 and UK GDPR, including by putting into place appropriate security measures.
We are committed to ensuring that your information is secure. In order to prevent your personal data being accidentally lost, used or accessed in an unauthorised way, altered or disclosed, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal or reporting requirements.
In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.
It is important that the personal information we hold about you is accurate and current. If you believe that any information we are holding on you is incorrect or incomplete, please write to Hydrogen UK, care of Gemserv Ltd, 8 Fenchurch Place, London, EC3M 4AJ or email dataprivacy@gemserv.com
In accordance to the Data Protection Legislation, under certain circumstances, you have the following rights:
You will not have to pay a fee to exercise any of your rights. However, we may charge a reasonable fee if your request is clearly unfounded or excessive or we may refuse to comply with the request.
If you wish to exercise any of your rights, please write to Hydrogen UK, care of Gemserv Ltd, 8 Fenchurch Place, London, EC3M 4AJ or email dataprivacy@gemserv.com.
If you consider that your personal data has been misused or mishandled, you may make a complaint to the Information Commissioner, who is an independent regulator.
The Information Commissioner can be contacted at:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Phone number: 0303 123 1113 or 01625 545 745
Email: casework@ico.org.uk
Any complaint to the Information Commissioner is without prejudice to your right to seek redress through the courts.